Legal
Privacy Policy
This policy describes how Neuralia collects, uses, and safeguards personal data when you visit our website or enrol in our AI learning courses.
1. Introduction
Neuralia ("we", "us", or "our") operates an online school for AI development based at 205 Charoen Krung Road, Bang Rak, Bangkok 10500, Thailand. We are committed to handling your personal data with care, transparency, and respect.
This Privacy Policy applies to all personal data collected through our website at neuralia.club, our course enrolment processes, and any communications you have with us.
By using our website or enrolling in a course, you acknowledge that you have read and understood this policy. If you have questions, please reach out to us at [email protected].
2. Data We Collect
Personal Data You Provide
When you submit an enquiry or register for a course, we collect:
- Full name
- Email address
- Phone number (optional)
- Message content (for enquiries)
Automatically Collected Data
When you browse our website, we may collect technical data such as:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on them
- Referring URL
- Device type and operating system
Legal Basis for Processing
| Purpose | Legal Basis | Retention |
|---|---|---|
| Responding to enquiries | Consent / Legitimate Interest | 24 months |
| Course enrolment | Contractual necessity | 5 years (legal requirement) |
| Website analytics | Legitimate Interest | 13 months |
| Marketing communications | Consent | Until withdrawn |
3. How We Use Your Data
We use the information we collect for the following purposes:
Responding to your enquiries
We use your name and email to reply to course questions and general messages.
Course delivery
To manage enrolments, send course materials, and track your learning progress.
Website improvement
Aggregated, anonymised analytics help us understand which content is most useful and where to improve.
Course updates (with consent)
Where you have opted in, we may send information about new tracks or curriculum updates. You can unsubscribe at any time.
Legal compliance
We retain certain records as required under Thai law, including the Personal Data Protection Act B.E. 2562 (PDPA).
Data Sharing
We do not sell your personal data. We may share it only with:
- Service providers who assist with email delivery, analytics, or payment processing (bound by data processing agreements)
- Authorities where required by Thai law or court order
4. Data Protection Measures
We take reasonable steps to keep your data secure:
All data in transit is protected by TLS. Stored data is encrypted at rest on our servers.
Only authorised team members can access personal data, and only to the extent needed for their role.
We review our security practices periodically to address changing technical standards.
In the event of a data breach affecting your rights, we will notify you and the relevant authority as required by the PDPA.
6. Your Rights
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the following rights regarding your personal data:
Right to Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
If any information we hold is inaccurate or incomplete, you can ask us to correct it.
Right to Erasure
You may request deletion of your personal data where there is no overriding legal reason for us to keep it.
Right to Data Portability
You can ask for your data in a commonly used, machine-readable format where technically feasible.
Right to Object
You may object to processing based on legitimate interest, particularly for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
Right to Lodge a Complaint
You may raise concerns with the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have not been respected.
To exercise any of these rights, email us at [email protected]. We aim to respond within 30 days.
7. Third-Party Links
Our website may contain links to external resources, tools, or reference materials. Once you leave our site, this Privacy Policy no longer applies.
We are not responsible for the privacy practices of third-party websites and encourage you to review their policies before sharing any personal information with them.
8. Children's Privacy
Our courses and services are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under this age.
If you believe that a minor has provided us with personal data, please contact us at [email protected] and we will promptly remove it.
9. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our services, technology, or applicable law. When we do, we will update the "Last Updated" date at the top of this page.
Continued use of our website following any update constitutes acceptance of the revised policy. For significant changes, we will make a more prominent notice available on the site.
10. Contact Us
If you have questions or concerns about this policy or how your data is handled, we are happy to help:
Data Controller
Neuralia
205 Charoen Krung Road
Bang Rak, Bangkok 10500
Thailand