Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms have the meanings given below:

"Service"

The Neuralia website, learning platform, and AI development courses accessible at neuralia.club.

"User" / "you"

Any individual who accesses the website or enrolls in a course.

"We" / "us" / "our"

Neuralia, operating from 205 Charoen Krung Road, Bang Rak, Bangkok 10500, Thailand.

"Content"

All text, video, code, exercises, and materials provided through the Service.

"Agreement"

These Terms and Conditions, together with our Privacy Policy and Cookie Policy.

2. Acceptance of Terms

By accessing our website or enrolling in a course, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

You must be at least 18 years of age to use our Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into this Agreement.

If you are accessing the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

3. Service Description

Neuralia provides online AI development education through three structured learning tracks:

Course content, structure, and pricing are subject to change. Any enrolled learner will be notified of material changes before they take effect. The Service is available to learners worldwide; however, we primarily serve individuals based in Thailand.

4. User Accounts

Enrolment in a course requires you to provide accurate personal information. You are responsible for maintaining the confidentiality of your access credentials.

• You must notify us promptly if you suspect unauthorised use of your account.
• You may not share account access with any other person.
• We reserve the right to suspend or close accounts where these terms are breached.

5. User Responsibilities

You agree to use the Service only for its intended educational purpose and in a manner that respects other learners and our team.

Acceptable Use

• Engage with course materials in good faith and for personal learning.
• Participate respectfully in any community or feedback spaces.
• Report errors or inaccuracies in course materials to our team.

Prohibited Activities

• Reproducing, distributing, or reselling course materials without written permission.
• Misrepresenting your identity or credentials when accessing the Service.
• Interfering with the technical operation of the platform.
• Submitting false enquiry forms or misusing the contact system.
• Any activity that violates applicable Thai or international law.

6. Intellectual Property

All course content, materials, branding, and website design are owned by or licensed to Neuralia and are protected under applicable intellectual property laws.

Upon enrolment, we grant you a limited, non-exclusive, non-transferable licence to access and use the course materials for your personal, non-commercial learning.

You may not reproduce, modify, distribute, or create derivative works from any course content without prior written consent from Neuralia. Code exercises completed by you during courses remain yours, but the underlying instructional framework is ours.

7. Payment Terms

All course fees are displayed in Thai Baht (฿). Full payment is required before course access is granted.

Refund requests should be submitted to [email protected]. Refunds are processed within 14 business days.

8. Course-Specific Terms

9. Disclaimers

The Service is provided on an "as available" basis. While we work to maintain accurate, up-to-date content, we make no representations about completeness, fitness for a particular purpose, or the outcomes of any learning activity.

We do not make any promises about employment, career advancement, or specific skills gained from completing a course. Learning outcomes depend on the effort, background, and goals of the individual.

Our courses do not constitute professional advice of any kind. Any code, models, or applications you build while studying are your own responsibility.

10. Limitation of Liability

To the fullest extent permitted by Thai law, Neuralia's total liability to you for any claim arising from your use of the Service shall not exceed the course fee you paid in the 12 months preceding the claim.

We are not liable for any indirect, incidental, or consequential damages, including loss of data, loss of income, or loss of opportunity, even if we have been advised of the possibility of such damages.

Nothing in these terms limits liability for fraud, wilful misconduct, or as otherwise required by law.

11. Indemnification

You agree to indemnify and hold harmless Neuralia and its team from any claims, losses, or expenses (including reasonable legal fees) arising from your breach of these terms, your use of the Service in a manner not permitted hereunder, or any content you submit to the platform.

12. Termination

You may stop using the Service at any time. Refund eligibility is governed by Section 7.

We may suspend or terminate your access without notice if we have reasonable grounds to believe you have breached these terms or are misusing the Service.

Sections covering intellectual property, disclaimers, liability, and dispute resolution survive any termination of this Agreement.

13. Dispute Resolution

These Terms are governed by the laws of the Kingdom of Thailand. Any disputes arising shall first be addressed through good-faith discussion between the parties.

If a dispute cannot be resolved informally within 30 days, it shall be referred to the courts of Bangkok, Thailand, which shall have exclusive jurisdiction.

To initiate a dispute, contact us at [email protected] with a written description of the issue.

14. General Provisions

15. Changes to Terms

We may update these Terms from time to time to reflect changes in the Service, applicable law, or our practices. The revised date at the top of this page will be updated accordingly.

For enrolled learners, material changes will be communicated by email at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the revised terms.